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We Solve Complex Business Problems

For Enterprises & Governments

Why Work With DSS

We invest significant time, labor, and resources to help our customers transform their IT infrastructures across all their business units. With our help, companies improve their services, reduce costs, and better manage their risks. In turn, they realize dramatic improvements brought about by the unique combination of technology products, solutions, and services delivered by DSS.

Today, DSS has earned a national reputation as an elite IT solutions provider. Our clients know that when they come to us, we will give them an honest answer to any business problem they have. If our in-house experts don’t have the solution, we’ll tap our extensive network of industry experts and find it for you. We are your technology partners in the enterprise space. 

We believe our success lies in our focus on quality and our ability to attract and retain the brightest minds and the best problem-solvers working in our industry today.

DSS is a nationally-recognized leader in the design and implementation of infrastructure solutions for large-scale and complex business problems.

About Us

Compute and Storage

Get the dynamic infrastructure you need to gain an advantage over your competition. Our end-to-end computer and storage management strategies are custom-designed to give enterprises the insight they need to make strategic decisions.

Automation

By implementing FinOps practices and highly automated performance and resource management, you can empower your teams to fully manage your complex IT landscape, improve resilience, and pursue more innovative, revenue-generating initiatives.

Direct System Support (DSS) was founded in 1993 as a complete IBM solution provider and has grown into one of IBM’s largest Platinum Business Partners in the U.S. We sell, implement, and service IBM Fortune 500 clients, large enterprise organizations, and growing mid-tier businesses.

Our Results

Why work with DSS

Innovate

A a complete IBM solution
provider since 1993

Focus

One of IBM’s Largest
Platinum Business Partners 
in the U.S

Execute

Trusted by IBM, Fortune 500
& Leading Enterprises

Technology and Solution Enablement
  • Comprehensive requirements
    analysis
  • Breadth of supplier solutions
    offered
  • Refined processes and
    procedures
Value-Added Engagement
  • Design and Plan
  • Build and Maintain
  • Manage and Automate
Ease of Doing Business
  • Demonstrate customer centric sales discipline
  • Promote engagement
  • Deliver superior customer experience
  • Software support services for client success

Our Accolades

DSS strives to provide clients with the highest level of expertise in the successful implementation of IBM advanced information technologies, professional services, and solutions.

Best In Class

DSS is a Platinum IBM Business Partner with a singular focus on enterprise solutions and services.

Operational Excellence

DSS delivers core customer services including configuration support, technical consulting, product integration, and logistics programs.

Customer Focused

DSS is an industry leading organization focused on driving customer satisfaction and mutual success.

Our services

We solve complex business problems for enterprises & governments.

IT Strategy & Architecture
IT Infrastructure & Data Center Optimization
Disaster Recovery
Procurement & Deployment
Security, Governance & Risk
Business Analytics
Storage & Data Protection
Automation
Application Modernization
Staffing Services

Accuracy and Agility

At DSS, we help our customers address their requirements with the accuracy and agility which today’s business environment demands. Our comprehensive, custom-made solutions can
complement existing IT capabilities on a per project basis or act as a virtual extension of your IT organization.

Learn More About SAP HANA

DSS is a nationally-recognized leader in the design and implementation of infrastructure solutions for large-scale and complex business problems.

Find Out More About DSS Healthcare

We have a solid track record designing, building and implementing reliable and secure healthcare solutions, including Merge and Epic.

Find Out How We Solve Business Problems

Fortune 500 companies come to us with their most challenging and complicated business problems. We turn their challenges into competitive edges.